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SHIPPING AND RETURNS

TO REDUCE WASTE, ALL GARMENTS ARE MADE-TO-ORDER AND WILL BE SPECIALLY CREATED JUST FOR YOU. PLEASE ALLOW EXTRA TIME FOR PROCESSING.
DUE TO A HIGH INFLUX OF CURRENT ORDERS, PROCESSING TIMES CANNOT BE GUARANTEED. 

FREE STANDARD SHIPPING ON ALL ORDERS OVER $100

SHIPPING TIMES DO NOT INCLUDE ORDER PROCESSING TIME


US AND CANADIAN SHIPPING

STANDARD: up to 15 business days

EXPRESS: 7-10 business days
PRIORITY: 2-6 business days

INTERNATIONAL SHIPPING
STANDARD: up to 15 business days

EXPRESS: 8-12 business days
PRIORITY: 5-8 business days 


SHIPPING INFORMATION

- We are not liable for incorrect information given to us when shipping information is asked in check out point. If the shipping address provided is not correct we are not required to refund you. As a customer, you are responsible to make sure all shipping information is accurate before finalizing your order.
- All unclaimed / un-deliverable parcels that are returned back to us will be shipped back at the customers own expense.
- Nahla Swim is not liable if your parcel is stolen if you requested safe drop or wrote a delivery instruction to leave your parcel unattended.
- Nahla Swim does not ship to PO Boxes.

CUSTOMS IMPORT DUTY & TAXES

- Please note that Nahla Swim is not liable for customs clearance fees that are required by your country, we also are not responsible for the delay in delivery caused by customs.

- All prices online do not include any of these customs clearance fees. Please familiarize yourself with your country's customs charges and levies prior to placing an order.

- To comply with export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "Merchandise".

- We are also prohibited by law from marking the order as a "Gift", even if the order is placed with the intention of sending to a gift recipient. 

If you choose to reject/refuse delivery due to customs fees there will be a $25 return fee deducted from your store credit to cover return shipping due to your refusal. This is non-negotiable.  
 

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